Privacy Policy

Privacy Policy

Effective Date: October 1, 2026


Show Me Overhead Door ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we may collect, how we use and protect that information, and when we may share it with third parties.


This Policy applies to information collected through our website, online contact and estimate forms, communications with our company, and in connection with the products and services we provide.


I. Information We Collect


We may collect personal information that you voluntarily provide to us, including:


  • First and last name
  • Mailing, billing, and service addresses
  • Email address
  • Phone numbers
  • Information submitted through our online contact forms
  • Tax-exemption information and documentation
  • Information about your garage doors, operators, equipment, and related property
  • Service, repair, installation, estimate, invoice, and warranty information
  • Communications between you and Show Me Overhead Door
  • Photographs of equipment, job sites, completed work, or other service-related information
  • Payment and transaction information


We collect only information that is reasonably necessary to provide our products and services, communicate with customers, process transactions, maintain business records, and operate our business.


Payment Information


Payments made through our business management system may be processed by Stripe through Jobber. Payment information may therefore be collected and processed by Stripe in accordance with its own privacy and security practices.


When Stripe handles payment processing, Show Me Overhead Door does not intentionally retain complete credit card numbers in our own records.


II. Information Collected Automatically


When you visit our website, certain information may be collected automatically through cookies, analytics tools, advertising technologies, and similar technologies.


This information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • General information about how visitors use our website


We use Google Analytics to help us understand website traffic and how visitors use our website.


We also use Google Ads for advertising and may use related measurement, conversion-tracking, and advertising technologies to understand the effectiveness of our advertising and reach potential customers.


Google Analytics and Google Ads may use cookies, identifiers, and similar technologies to collect information about website visits and interactions. Depending on the settings and features we use, information collected through Google Analytics may be used in connection with Google Ads.


You may be able to manage or limit certain advertising and cookie preferences through your browser settings and through Google's available privacy and advertising controls.


III. How We Use Personal Information


We may use personal information to:

  • Provide, schedule, and manage garage door installation, repair, maintenance, and other services
  • Prepare estimates, proposals, invoices, and other service documents
  • Process and manage payments
  • Communicate with customers about appointments, services, estimates, invoices, warranties, and other transactions
  • Respond to questions, requests, and online inquiries
  • Provide products and services requested by customers
  • Maintain customer, service, warranty, accounting, tax, and business records
  • Process and maintain tax-exemption information
  • Document service work, equipment, job sites, and completed projects
  • Provide customer support
  • Improve our products, services, website, and customer experience
  • Analyze website traffic and advertising performance
  • Conduct and measure advertising and marketing activities
  • Prevent fraud, misuse, and unauthorized activity
  • Protect the security of our website, systems, customers, and business
  • Comply with applicable laws, regulations, legal processes, and governmental requests
  • Enforce our agreements and protect our rights, property, and safety
  • Send promotional or marketing communications, including information about additional products, services, or promotions, where permitted and, when required, with your consent
  • Carry out other purposes disclosed at the time information is collected or with your consent


IV. Sharing Information with Third Parties


Show Me Overhead Door does not sell or rent customer lists or personal information to third parties for their own direct-marketing purposes.


We may share personal information with companies and service providers that help us operate our business and provide services to customers. These may include providers that assist with:

  • Customer management and scheduling
  • Estimates, invoices, and service records
  • Payment processing
  • Website hosting and technology
  • Data storage
  • Email and text-message communications
  • Customer support
  • Accounting and record keeping
  • Website analytics
  • Advertising and advertising measurement


We use Jobber as a business management system and may use Stripe through Jobber to process payments.


We also use Google Analytics and Google Ads for website analytics, advertising, and advertising measurement.


These third-party providers may have access to information necessary to perform services on our behalf and are expected to use that information in accordance with their applicable terms, privacy policies, and legal obligations.


We may also disclose personal information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, subpoena, or governmental request
  • Protect the rights, property, or safety of Show Me Overhead Door, our customers, employees, or others
  • Detect, prevent, or investigate fraud, security issues, or unlawful activity
  • Protect or enforce our legal rights or agreements
  • Complete a business transaction involving the sale, transfer, reorganization, or merger of all or part of our business


V. Photos and Marketing

We may take or receive photographs of garage doors, openers, equipment, job sites, installations, repairs, and completed projects for service documentation, warranty records, training, or internal business purposes.


From time to time, we may ask customers for permission to use photographs of completed work, before-and-after projects, customer testimonials, or similar material for marketing purposes, including on our website, social media, advertising, or other promotional materials.


We will not intentionally use an identifiable customer's name, photograph, testimonial, or other personally identifying information in marketing without appropriate permission when such permission is required.


If you have provided permission for a particular marketing use, you may contact us to request that we stop using the material in future marketing. This will not necessarily require us to remove material that has already been printed, distributed, or otherwise published.


VI. Marketing Emails and Text Messages


We may communicate with customers by email or text message regarding services, appointments, estimates, invoices, payments, warranties, account information, and other customer-service matters.


We may also send promotional or marketing emails and text messages when permitted by law and, where required, after obtaining appropriate consent.


Marketing Text Messages


If you have provided consent to receive marketing text messages from Show Me Overhead Door, you may opt out at any time by replying STOP or by using another reasonable opt-out method provided in the message.


After opting out of marketing text messages, you may still receive necessary service-related or transactional communications, such as appointment confirmations, service updates, invoices, or other messages necessary to provide services you have requested.


Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.


Opting out of promotional emails or text messages does not necessarily stop service-related or transactional communications.


VII. Information Retention


We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, administer warranties, resolve disputes, comply with legal and tax requirements, enforce agreements, protect our rights, and fulfill other legitimate business purposes.


The length of time information is retained may vary depending on the type of information and the reason it was collected.


When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, or otherwise dispose of it in accordance with our business practices and applicable requirements.


VIII. Data Security and Breach Notification


We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.


However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.


If we become aware of a security incident involving personal information, we will investigate the incident and provide any notifications required by applicable law.


IX. Children Under 13


Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.


If we learn that we have collected personal information from a child under 13 without appropriate parental involvement or consent where required, we will take reasonable steps to delete that information.


X. Third-Party Websites and Services


Our website and business operations may use or connect with third-party services, including:


  • Jobber for business management, scheduling, estimates, invoices, and service information
  • Stripe for payment processing through Jobber
  • Google Analytics for website analytics
  • Google Ads for advertising and advertising measurement
  • Other service providers that assist us with website operation, communications, hosting, data storage, or business functions


Third-party websites and services have their own privacy policies and practices. Show Me Overhead Door is not responsible for the privacy practices of third parties that operate independently of us.


XI. Your Privacy Choices and Requests


Depending on applicable law, you may contact us to request information about the personal information we maintain about you, request correction of inaccurate information, or request deletion of information that we are not otherwise required or permitted to retain.


You may also contact us to:

  • Opt out of promotional emails
  • Opt out of marketing text messages
  • Ask questions about how we use your information
  • Request correction of inaccurate information
  • Request deletion of information when applicable


We may need to verify your identity before completing certain requests. We may also retain information when necessary to provide services, complete transactions, maintain required business or tax records, resolve disputes, prevent fraud, comply with legal obligations, or for other legitimate purposes.


XII. Changes to This Privacy Policy


Show Me Overhead Door may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.


When we make changes, we will update the Effective Date at the beginning of this Policy. If we make material changes to the way we collect, use, or share personal information, we may provide additional notice when appropriate.


We encourage you to review this Privacy Policy periodically for the most current information about our privacy practices.


XIII. Contact Us


If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Show Me Overhead Door

22087 Daviess Rd

Knob Noster, Missouri 65336

Email: showmeohd@gmail.com

Phone: 660-975-9900